Frequently Asked Questions

Changes during planning are expected and encouraged — this is exactly when they should happen. Adjustments to layout, materials, or scope during the planning phase cost nothing beyond design time. Once construction begins, changes become significantly more expensive and can affect the timeline. Our planning process is specifically designed to surface and resolve decisions before that point.

Most projects flow through design and feasibility assessment, detailed engineering and drawings, budget finalization and procurement, permit applications and approvals, and pre-construction scheduling. Each stage builds on the previous one, and we do not advance until you have reviewed and approved each phase. This structured approach prevents the cascading problems that come from rushing into construction.

A custom home builder coordinates everything from early design alignment to permit approvals, material sourcing, scheduling subcontractors, and overseeing daily construction. Their role is to keep every element working together — budget, timeline, quality, and your vision — so the finished home meets the standard you expect. After completion, your builder remains available for warranty support and questions.

Our build-management service takes your approved drawings and turns them into a finished home on time and on budget. We handle permit coordination, tendering and supervising all trades, material procurement, site safety, quality control, and weekly progress reporting. You retain full design control while we manage the complex logistics — scheduling, inspections, change-order documentation, and lien waivers — so you avoid the stress of acting as your own general contractor. Many clients use this for custom homes or large additions where they already have an architect. Fees are transparent and include our on-time completion guarantee and full 2-year workmanship warranty. Your dedicated project manager becomes your single point of contact from groundbreaking to keys.

The planning phase maps out your entire build before construction starts. This includes finalizing architectural drawings, engineering, budget allocation, material procurement schedules, permit timelines, and a detailed construction sequence. The goal is to resolve decisions and potential issues on paper — where changes cost nothing — rather than on-site where they cost time and money.

We walk through your vision, discuss realistic budget ranges, review your site or existing drawings, and outline a practical timeline. We also flag potential challenges — zoning restrictions, structural requirements, heritage considerations, tree protection issues, and site access — so you understand what to expect before any work begins.

A construction consultation is a focused meeting where an experienced professional reviews your plans, budget, and timeline, then provides guidance on feasibility, permits, and execution. The goal is to minimise risk, protect your investment, and give you a clear path forward before committing to construction.

Your primary role is decision-making — reviewing designs, approving material selections, and confirming budget allocations. We guide you through each decision with clear options and professional recommendations. Most homeowners spend 2–4 hours per week during the active planning phase, primarily in scheduled meetings with our design and project management team. We handle all coordination, paperwork, and technical details.

A custom builder specializes in designing and delivering unique homes tailored to how you live, overseeing design coordination, construction, and finishing selections as one integrated process. A general contractor typically focuses on executing a defined scope and may handle a mix of commercial, renovation, and residential work without the same level of design involvement or end-to-end accountability.

Design-build means one team handles your entire project — architecture, engineering, permits, and construction — under a single contract. Instead of coordinating between a separate architect and builder, you work with one integrated group from concept through move-in. This eliminates the miscommunication, finger-pointing, and budget surprises that commonly occur when multiple firms are involved.

Most homeowners move into concept development — finalising floor plans, selecting finishes, and preparing permit applications. With a clear roadmap from the consultation, you can decide whether to engage Maserat for full design-build delivery or continue with your existing team. Either way, you leave with actionable information.

Custom builders offer full personalization — you have input on layout, details, materials, and finishes rather than choosing from a limited set of pre-designed templates. If you want a home crafted specifically for your lifestyle, site conditions, and aesthetic preferences, a true custom build provides the flexibility and design control that production builders cannot match.